Glass Repair

Repair phones and smartphones

We repair the glass on your broken cell phones, iPads, and Surface devices in record time, often getting the devices back to you in just a few days if we have the materials in stock.

We know how disappointing it is to pick up a phone or tablet after a fall to find cracked glass or a broken LCD screen. This can ruin your whole day. But what is the difference between getting the glass repaired and the LCD repaired? It comes from how a display is assembled (some devices have LED or OLED displays, but for the purpose of this article we will just write LCD). Knowing the difference is key.

You see, most cell phone manufacturers create displays with the glass and LCD components adhered together into one display: the glass sits on top of the LCD screen. The LCD also has an integrated digitization component which is what allows the glass to detect your touch. During both a glass repair and an LCD repair, the full display is replaced; however, there is a price difference between a glass repair and an LCD repair because good LCDs hold value independently of the glass.

What do we mean by LCDs hold value? On glass and LCD assemblies, the LCD carries a value if it still functions, even if the glass on top of it is cracked. If the LCD still works, it can be used again. Companies buy cracked glass with working LCDs to refurbish them: they separate the glass from the LCD and digitizer, replace the glass with a new piece on top of the old LCD, and sell the refurbished screen elsewhere. Therefore, repair stores can sell good, functioning LCDs to refurbishing companies. Selling cracked glass with good LCDs helps offset the cost of glass repairs, which in turn makes getting your glass fixed cheaper for you!

However, if the digitization or LCD is also damaged during the fall, that screen no longer carries value because it cannot be refurbished or fixed and reused later. Repair shops cannot sell broken LCDs to refurbishing companies; therefore, they cannot offset the cost of an LCD repair. That is why repair stores often charge a little extra if there is damage to the LCD or digitizer, to make up for that loss. Repair stores that don’t have an additional charge for an LCD repair typically inflate their glass repair price to make up for the loss from damaged LCDs. If they have one price, that means everyone is paying more to cover the cost of customers who have damaged LCDs and customers who only have cracked glass. This is why TCR separates the price of glass and LCD repairs for you! If you only have cracked glass, you only have to worry about paying to replace the cracked glass.

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