Are you having issues hearing people when you make or receive a call? Maybe they can’t hear you? To begin troubleshooting, make sure the volume is turned all the way up on the device. Make sure the device is not playing through a wired or bluetooth headset.
There are several causes of speaker failure. When a speaker is partially blown you can still partially hear the sound coming from the speaker. You may hear crackling, static, or distorted sounds. It could be a software glitch or perhaps physical damage to the device. Your speaker might be dirty from debris, dead skin, or anything that may have fallen or spilled on your device.
Make sure you check your speaker and receiver and make sure there are no obstructions.
Turn the device off and back on and check for any software updates. If you are still experiencing issues with your device speaker, please do not hesitate to call and ask us questions! If you need to bring your device in for repair, we can assist you. First we will determine if your device is having issues with it’s the external or internal speaker. The first step might be powering the device off and removing the battery. Next, we check for liquid or physical damage before trying to clean the speaker with quick bursts of compressed air.